Conduire un changement d'organisation à l'échelle européenne

Comment faire aboutir un projet de changement d'organisation à l'échelle européenne dans un grand groupe international tel que Johnson &Johnson ?
Comment engager la totalité des parties prenantes pour assurer l'aboutissement du projet ?
Telles étaient les questions auxquelles Johnson &Johnson a répondu en organisant un séminaire dans le cadre prestigieux du Chateauform de Faverges-de-la-Tour.
Animés par Denis Rieu, un travail en profondeur sur les différentes dimensions du changement et ses aspects émotionnels puis un retour sur le projet en cours, ont permis de répondre aux attentes de tous.
Dans un ambiance conviviale, faite de discussions et d'échanges les participants ont pu enrichir leur perception du projet et le replacer dans la dynamique du monde complexe dans lequel nous évoluons. Ils sont repartis avec des outils pratiques et pragmatiques pour eux mêmes et leurs équipes.

Flattery or Fashion at the Cutting Edge?

Do you notice any similarity between the new Pentacle Navigator and a younger but larger organisation? Amazing how lightning strikes several times in the same place. I guess that's what animated the primordial soup....

Totally Absorbed

Christophe Gillet and Denis Rieu rolled out their new design of the innovative Experienced Manager's program in Strasbourg for one of the world's leading energy companies. Over the course of a week the participants had a chance to learn about the global economy from Jean-Francois Richard formerly of the World Bank, Yves Henry award winning pianist on Music and Leadership, emeritus Professor Youssef Bissada and Hoda Bissada, and an amazing string of the Pentacle Team
One participant was overheard to remark, " It seems that you have assembled only geniuses to teach this course!" The participants were totally absorbed
The course was developed in close partnership with the client. The teaching rules were no death by powerpoint, real pragmatic stuff and participation.

Doh! Learning Transforms the Future... not the Past

Words of wisdom from a key character from The Simpsons cartoon series. Pale-ed (aka David Lomas) got the message to Project managers from the Open University Estates Department at Burke Lodge Beaconsfield UK. It is pretty common for people in organisations with a public sector bias to have missed the big transition to the New World and as a result to assume that what has been will always be. David charmed the group with a clear rendition of the Project Type Blues in a style similar to that of one of his neighbours Homer.

Big smile melts the hearts of of hard project managers

Project managers from The Open University Estates department are used to delivering tough projects. From security, through new offices to IT infrastructure all these must be delivered to a highly challenging stakeholder base. Michael Anaman worked closely with 18 of them at The Virtual Business school demonstrating through his warm approachable manner in small group work how to gain commitment from the toughest and most cynical of stakeholders

Stopping the Indians turn into Cowboys

Doing business should be simple. If you want the supplier's product or service more than you want your money, and they want your money more than they want their product, then everyone comes away happy.
But this can also be hard work, and shortcuts that economise with sound ethics can look appealing, especially when business is growing at over 20%.
Will Stevens was in Mumbai last month, spending time helping young salespeople in Dow Chemicals adopt sound principles of selling that conform with honest values, and turn these into winning traits. Working with over 30 managers and sellers, Will took them on a journey to understand how people buy, how decisions are made, how to communicate an accurate and compelling business case, and how to make sure that both supplier's and customer's interests are served in a business relationship.
"...great learning experience for getting to know more about strategic selling." "...gave a thorough insight on various buying influences and their perspectives." "...the instructor was very motivating and encouraging."
This was Will's second trip to India this year. He came across no cowboys, but did eat lots of curry.

Sleeping Volcano Showers Actuaries with Sparks

In spite of having had only a couple of hours sleep because of ATC problems at Heathrow, Eddie Obeng closed the Institute of Actuaries 2008 GIRO Conference in Sorrento, across the bay from Vesuvius, with a series of loud bangs and flashes! The five hundred strong audience of leading actuaries were challenged to look at the world through 'New World' eyes. Eddie's presentation covered the basic drivers of the 'credit crunch,' the impact of climate change and the need for new thinking and leadership. the tripple whammy of; pace of change> learning, interaction>movement and emergence>linearity. "In a world which changes faster than we can learn, what do we need to do differently?" he asked. He introduced them to Karl Fisch's "Did you know?" video, challenged them to develop non-linear models to match the reality of our complex world

How Project Management Saved the World

At the Project Expo in Olympia London the worlds leading project event, UK delegates were treated to a very, very high speed presentation on how to deliver 'perfect projects' interlaced with an explanation of global change, environmental challenge and financial crises. Explaining that, "a speech never implemented anything", Eddie Obeng got the delegates chatting amongst themselves animatedly. He also told the now famous 'Alien Story.' After the session there was a rush for the stall selling copies of the New World Book series - All Change (listen to mpeg)and The Complete Leader (see video) proved the most popular

Rank and Xerox merge!

Well not really. Only within Pentacle. Eddie Obeng's diary told the story of two sequential events. One with Rank - now one the world's most formidable gaming businesses, with several channels to market from casino's, through bingo halls, to online offerings. The breadth and depth of understanding of the gaming market is quite awesome. The next was another world. A conference for Xerox in Barcelona, where Eddie delivered three keynote sessions to audiences fascinated by the new addition to Xerox's iGen family of printers - the iGen4. Eddie explained how he had recently used online publishing to produce his most recent book The Complete Leader and how being allowed the flexibility to produce just one copy of a high quality colour book opened up the opportunities available - from customised versions for specific clients, to versions finished with the notes from a specific course. He explained the NewWorld rules, 'do nothing of no use' and 'chunk it or junk it!'

Show & Tell and Wow the Audience

Eddie Obeng has been wowing audiences around the globe during his three month, pre-sales trial of the newest and coolest gadget, PaperShow from Oxford. Using a bluetooth enabled pen and a pad of specially printed paper he has worked audiences at events as diverse as Xerox iGen4 Conference in Barcelona, the Desmond Tutu African Leadership Foundation and the International Association of Conference Centres in Warwick . The kit allows him to get up close and personal, often even sitting in the audience to drive his dynamic interactive presentation. And then he put it to use in the office by illustrating a thought leadership article he was writing on Service Innovation. If you haven't put your name on the waiting list do so NOW. You can register at http://writeitshowit.com/ and quote the code UK008 so that they know where you heard about it. There's more noise about this by other bloggers

Do a million Glances make a stare?

Pentacle has received the accolade of having hosted the millionth session on Glance.net. Glance which allows easy remote desktop sharing has been a staple tool for virtual working at Pentacle for five years It is used for internal meetings, on-line coaching of course delegates, new client sales conferences and perhaps most well known the Inspiration Monthlies.
In future we're just going to have to stare.

Service Innovation - Formlessness follows Free thought

Form Follows Function has been a designer's mantra for decades. But what if the 'thing' being designed has no structure and instead is the journey of a customer:- the meandering, emotional rises and falls experienced by a customer who comes into contact with your organisation? Professor Colin Burns will lead an exciting session on the 18th of September. This Inspiration Monthly will explore how to extend the role of innovation to reinvent service delivery.

It will be a journey to remember. Find out more. Register now

Dodgy Deals?

In collaboration with the World's No 1 Ranked Executive training outfit, Duke Corporate Education, Pentacle has been working to help the 'Tiger' deal makers at Shell even more effective. Eddie Obeng's i2o (Integrate to Operate) session featured the key New World frameworks of CradleGraveTM OpenChainTM and the famous PackOfDealsTM Typology model

Growing the Pentacle Network

First rain, then sun then a deluge over the 'Growing the Pentacle Network' weekend at Pentacle UK. The virtual guests, Denis Rieu, Will Stevens, Jon Foster Pedley and Christophe Gillet brought the sessions to life with their descriptions of various aspects of life in Pentacle. This introductory session covered Pentacle staples for diagnosis, teaching and facilitating. Hopes&FearsTM led on to Killing aliens and FixItNowTM by BlowingBubblesTM through Foggy Projects to learn how to CO.A.C.H.TM .

The new members of Team5 learnt all about the customer's Learning2TransformTM journey whilst on their own transformational journey.

If you can't get your point accross... Shout!

Do you want to watch Eddie Obeng shouting about Rabbits?