They’ve been using the slogans for years. 'There
are no IT projects just projects', 'There
are no HR projects just projects', 'There are no Ops projects just projects', and
yet. And yet you’ve spent the last two
weeks trying to get sign off and the stakeholders are doing everything they can
think of to keep their thumbprints off the documents. Why?
And on that last project it was almost impossible to get into the
diaries of the key stakeholders, the one’s who’d asked for the project in the
first place, the one’s who’d have to live with what you were doing… and yet all
you wanted to do was to spend time with them talking about the implications of
the project and looking back at some of the key decision you’d made to check
that they were the right ones. It’s strange
for all the talk projects often end up as isolated islands in a sea of BAU
(business as usual) You pause you don’t
get it. Perhaps that’s how it will
always be. You know that in general
people are afraid to be openly seen to be working hard on, or backing something
that might fail. Perhaps that’s why it’s so difficult to get the rest of the
organisation to take a real, active interest in the project. Maybe they’re just too busy with today’s
priorities to dedicate time to tomorrow’s.
But what it means in practice is that however
hard you try you end up throwing stuff ‘over the wall’. And then they throw it back! It’s not sponsorship you’re after just more
connectedness to the rest of the organisation, perhaps someone who speaks the
local language of the function and has a deep understanding of how the project
will alter the way things are. Perhaps
someone who can also help to look backwards at progress so far to understand
what is being delivered….?
Somehow you have to find a way to ensure that participating
in projects, even for people not part of the project team, is as much part of the day
job as the day job! Convincing them that
BAU is now CAU – change as usual.
In a world
where every project succeeds, our organisations need to be persuaded to work
with the people leading the change.
Program managers and sponsors are key in providing this bridge.
No comments:
Post a Comment